Why You Should Outsource IT Support for Your Business

Are you considering outsourcing your IT operations? Perhaps you run a small-to-medium-sized business struggling to keep up with the demands of today’s hyper-connected corporate landscape? If so, you may be feeling a little hesitant about the prospect of delegating vital responsibilities to a third party. 

Don’t fret – we’re here to put any worries to rest and show you how outsourcing your IT support is one of the best business decisions you’ll ever make. Here are the top reasons to enlist the help of a managed IT service provider (MSP) today:

Bolster your security measures

Did you know that cyber-attacks cost the world nearly $600 billion every year? Cybercriminals are getting even better at evading security protections. As a result, an increasing number of businesses are experiencing financial and reputational damage due to malware. 

A managed IT service provider will reduce this risk by ensuring you have the latest patches and updates installed on your system. They can also install software on your workstations to help detect malicious activity. A good managed service provider will also deploy the latest tools to keep your company safer, such as a Firewall, Secure Email, a Zero-trust Policy Engine, and more. They will implement one of the most critical aspects in preventing a cyberattack: Cybersecurity Awareness Training. This bite-sized training helps employees become aware of phishing attacks and social engineering. In fact, the program will send out regular phishing tests to employees to help them understand how these attacks work. By working with a reputable managed service provider or MSP, you can rest assured you’ll always be one step ahead of malicious agents. 

Read: How to Create a Human Firewall at Your Business and Why You Need One

Reduce IT costs

Are you agonizing over whether to hire new IT staff? Adding more members to your in-house team can be costly, and it may take several months before they’re fully trained and accustomed to your systems. Not to mention the overhead associated with bringing a full-time employee on board such as insurance, workman's compensation, equipment, office space, etc. What’s more, it can be tricky to select a suitable candidate for an IT role if you’re not an expert yourself. And, what if they resign, retire, or get sick. Then you are back at square one. With a Managed Service Provider, you will always have continuity with your IT needs.

By outsourcing your IT operations, you’ll receive premium support from professionals who do this every day. You don’t have to worry about scaling your business – you can simply upgrade your subscription plan with your chosen provider during periods of growth for a seamless experience.

Read: How Businesses can Reduce IT Costs

Enable hybrid and remote work

The coronavirus has made it abundantly clear that the need to work remotely is no longer a perk or a convenience – sometimes it’s a necessity. While many business owners still see value in in-person meetings, many are embracing a fully remote or hybrid posture for some positions. "Fortunately, technology has been enabling more productive and collaborative remote work in recent years, notably unified communications tools like Blueteam Connect allow us to stand up a remote work environment quickly and affordably," said Blueteam CEO, Jason Adams. A good IT provider has access to the tools needed to enable seamless communication in the office and at home, across devices. 

Read: Embracing the New Remote Work Trend? Here’s How to Prepare Your Network

Minimize downtime and enhance productivity

Fixing IT problems and assisting colleagues with digital technologies can consume a significant amount of time. By enlisting third-party help, your in-house IT team can get on with other tasks such as enhancing your website or building new apps. Plus, your employees can get help when they need it by utilizing the MSP’s support, rather than waiting for your IT people to become available. This is where Co-managed IT or CMIT comes in handy. If you’re keen to unleash your IT employees’ potential and increase productivity across the board, it’s time to lighten their administrative workload.

Future-proof your IT systems

Managed IT services can help you stay up to date with the latest digital tools. From unmissable automation opportunities to the latest developments in cybersecurity, a high-quality IT service will work closely with your teams to facilitate consistent innovation.  

Take advantage of co-managed IT solutions

If you’ve already established a team of highly competent in-house IT experts, outsourcing your operations may seem a little wasteful or pointless. However, co-managing your IT solutions with a third party could benefit your business in several ways. As well as allowing your in-house team to get on with high-level work, it will plug any relevant knowledge gaps. 

Say, for example, your IT team is struggling to keep up with the latest software-as-a-service (SaaS) trends. A managed IT company can offer advice about which types of platforms will benefit your business and which will drain your budget. Your in-house team may also need help staying up to date on Cybersecurity best practices.

Read: The Layman's Guide to Ransomware

A Managed Services Provider will help you cut costs and make smarter business decisions in the long term.

Compliance

Many industries have standards they must maintain like HIPAA and GLBA. Fortunately, a Managed IT Service Provider like Blueteam Networks that is experienced in compliance as it related to IT can help you navigate these areas.

Disaster Recovery and Backup Preparedness

There are many risks to your business in today's operating environment, including natural disasters, cyberattacks, human error, and power failures. An MSP is familiar with best practices and programs to help ensure your data is backed up and recoverable on your terms with various secure backup methods and granular recovery options. Not having these programs in place can cause business interruptions and cost your business money as well as cause damage to its reputation.

Are you hoping to lower costs, mitigate risk and supercharge your IT infrastructure? Look no further than Blueteam Networks to address your IT needs. Our team is on hand to deliver high-level technical support.

Ready to explore outsourcing your IT service? Reach out to Blueteam Networks today!